1. Information We Collect
We may collect the following information:
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Personal details (name, email, phone number) via booking forms or contact forms
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Booking information (selected tours, dates, number of people)
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Payment information (processed securely via WooCommerce and payment gateways)
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Technical data (IP address, browser type, device, pages visited) via analytics tools
2. How We Use Your Information
We use the information we collect to:
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Process and manage your bookings
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Communicate with you regarding your inquiries or reservations
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Improve our website and services
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Send you promotional offers (if you opt-in)
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Improve user experience on our website
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Analyze site usage through tools like Google Analytics
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Facilitate bookings and shopping cart functionality
You can manage cookies via your browser settings.
4. Third-Party Services
We may use third-party providers such as:
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WooCommerce (for product and booking management)
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Google Analytics (for usage analytics)
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Email Marketing Tools (only if you subscribe)
These providers have their own privacy policies which we recommend reviewing.
5. Data Security
We implement appropriate technical and organizational measures to protect your data. Payment data is encrypted and handled securely by third-party gateways.
6. Your Rights
You have the right to:
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Request access to your personal data
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Request correction or deletion of your data
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Withdraw consent for marketing communications
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File a complaint with a data protection authority (e.g., GDPR if you’re in the EU)
7. Contact Us
For questions about this Privacy Policy or your personal data, please contact us at:
Diamond Tours
Email: info@diamondtours.gr
Phone: +30 697 444 0680
Website: https://diamondtours.gr
